Question & Answer


Are you a factory?

Yes. We are a professional manufacturer specialized in R&D, production and sales of “SANTSAI” brand hand pallet trucks, electric pallet trucks, semi-electric Stackers, Lift Tables, and other warehousing and logistics equipment.


Are the pallet trucks covered by a warranty?

Yes. AII our products carry a full 1-year major parts warranty.


Can I get discounts?

Yes. For big orders, old customers, and frequent customers, we give reasonable discounts.


Can I place a mixed order? For example, I need 2 pcs electric Stacker and 1 pc hand pallet truck, is it ok?

Of course. You can mix different models as you wish.


Can you add our own logo on the products or use our designs?

Of course, we provide OEM/ODM service. In addition, we promise your design would protect by law, we won’t tell anyone else about this. It’s your own copyright.


Can you send the products to my factory in another city to load the container?

Yes, please send us your detailed address, we will arrange to send your factory on time.


How about your shipping methods?

Transportation depends on the client’s choice, usually by sea and by air. You can also choose other shipping methods and inform us before shipment.



Contact: Ken

Phone: 008618516020080



Add: Ditang Town, Yuyao City, Ningbo, Zhejiang,China